推荐回答(3个)
dear
sir,
i
am
happy
that
the
refrigerator
we
ordered
last
week
has
arrived
on
time.
but
it
is
a
great
pity
that
we
find
there
is
something
wrong
with
the
refrigeration
facilities.
after
we
used
it
for
several
days.
we
found
that
food
stored
in
the
refrigerating
compartment
turned
bad
quickly.
when
we
finally
decided
to
take
the
temperature
in
it,
we
were
surprised
to
find
it
was
around
15℃,
far
from
the
standard
temperture
range
from
0℃
to
9℃.
this
problem
has
affected
our
normal
life.
would
you
please
let
me
know
whether
or
not
you
can
send
a
repairman
as
soon
as
possible?
i
hope
that
my
problem
will
get
your
kind
consideration.
yours
faithfully,
li
ming
[文章点评]
这封投诉信可以说写得非常好,结构很清晰,第一段首先肯定对方按时送货上门的做法,随后简述冰箱出了问题。第二段说明具体问题,第三段提出要求。
Letter
of
Complaint
To
Manager
of
XX
(Store),
I
bought
a
colour
TV
set
on
Jun.10,2006
in
your
store,
but
only
to
find
it
doesn't
work
at
all.
I'm
pretty
sure
that
I
have
set
all
the
connections
according
to
the
instruction
enclosed
in
the
package.
In
person,
I
discussed
with
your
assistant
Ms.Susanne
Anderson
on
Jun.15.
The
result
is
quite
dissatisfactory.
I
write
to
you
herewith
in
hopes
that
you
may
find
a
good
solution
for
me.
My
concern
is
either
you
may
return
me
the
money,
or
you
have
the
TV
set
replaced
and
worked
in
my
house.
You
may
contact
me
at
620-6301234.
I
appreciate
your
assistance
in
advance!
thanks/regards
Emerton
Black
To
whom
it
may
concern,
I'm
writing
to
complain
about
the
SQ200
I
bought
from
your
department
store
the
other
day.
It
worked
very
well
the
first
months,however,
when
I
used
it
later,
I
could
neither
send
my
friends
messages
nor
take
photos
with
my
cellphone.
I
think
you
will
try
to
help
me
solve
this
problem.I
have
two
options
here,
maybe
you
can
take
it
as
reference.
First,
I
think
I
can
change
my
phone
to
another
one
if
possible.Second,
maybe
you
should
pay
me
refund
because
of
the
issue.
I
hope
you
can
figure
out
which
measure
to
take
wholeheartedly.Your
cooperation
will
be
highly
appreciated.I'm
looking
forward
to
its
solution.
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