Customer management is mainly the enterprise customers (including final customers, distributors and partners) as the most important enterprise resources, through the perfect customer service and in-depth analysis of the customers to meet the demand of customers, ensure that the whole life value of the clients. This article mainly aims at China telecom market positioning, customer development and consolidate, improve customer satisfaction and relevant thinking and summarized.
The client management is mainly to enterprise customers ( including the end customers, distributors and partners ) as the most important resource of enterprises, through the perfect customer service and deeply analyzing the customer to meet customer demand, ensure the realization of customer lifetime value. This article mainly aims at the China telecom market positioning, customer development, consolidate and improve customer satisfaction of thinking and summary.
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